Operations Manager For Exclusive Use Country Estate

Operations Manager For Exclusive Use Country Estate

Posted - 03 Nov 2017

Location - Oxfordshire

Permanent | £32,000 plus benefits


An Operations Manager is currently being sought for this highly prestigious Country House and Estate presently operating as a high quality venue offering tailored event services. With 28 luxury rooms in the main House and three contemporary houses in the estate grounds providing additional accommodation. Such flexibility of space within a grade 1 listed Jacobean Mansion nestled within the heart of a 250 acre playground of an Estate offers the ultimate retreat and sanctuary where guests can truly indulge their imaginations and escape from the everyday.

The versatile Event spaces cater from 8 for intimate private dining up to 120 for a wedding or corporate event. Larger events such as product launches and festivals can be accommodated within the extensive grounds utilising Marquee or Yurts (or both!).

This is a genuinely unique property full of surprises and quirky in character delivering seamless high quality service through a team of dedicated and professional butlers so efficient you barley know they are there until you need one of them.

The Operations Manager is a key function that binds the Housekeeping, Maintenance and Garden departments to deliver exceptional quality to our guests.  The role is critical in delivering the property for each event we host and restoring the house and grounds on departure.

The role will form a link between the operational side of the business and the events team whilst also working directly with the owner of the property from time to time.

As the Operations Manager the primary remit will include:

  •  Managing the House & Estate team with control of all HR related matters – including timesheets and rotas.
  • Carrying out regular inspections of the property to generate work lists and to ensure standards are being maintained at all times.
  • Liaising with the Events team to understand schedule of events and requirements to deliver – reacting to this information with instructions for your staff.
  • Liaising with third party companies to maintain relationships.
  • Stock control management and all ordering required
  • Responsible for H&S for overall operation
  • Responsible for fire alarm management
  • Responsible for security of the house

Preferred Skills 

  • Strong communication and organisational skills – Must be able to manage a team of diverse skills and ages.
  • Calm and logical approach
  • Immaculate presentation at all times
  • Hands on management style without micro managing
  • Able to work on own initiative, but also thrives within a team environment.
  • Able to create schedules and prioritise work – Must be able to adapt to changes and surprises.

Additional Notes

Any interested parties should note there will be some weekend and unsociable hours involved with the role. Discretion and team work are regarded as important strengths.

The role will report to the Senior Events & Sales Manager.

This role would be ideal for someone with strong operational knowledge and experience from within a high quality Hotel or Events venue who understands Food and Beverage operations but has an operational bias towards Rooms Division Management and possesses excellent people management skills.

Only candidates eligible to live and work in the UK are able to be considered.

pHReedom HR Ltd is operating as a Recruitment Partner by exclusive agreement with the Client in this instance.